Privacy Policy
Last updated: March 2026
At DPPro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app.
Information We Collect
We collect information that you provide directly to us, including:
- Shop information (domain, email, store name)
- Product data for generating Digital Product Passports
- Compliance data you enter (materials, origins, certifications)
- Usage data and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate Digital Product Passports for your products
- Communicate with you about updates and features
- Comply with legal obligations (EU ESPR, GDPR)
Data Retention
In accordance with EU Digital Product Passport requirements, we retain passport data for a minimum of 10 years from the date of creation. This ensures compliance with ESPR regulations and provides long-term traceability for your products.
Data Sharing
We do not sell your personal information. We may share data with:
- Shopify (as required for app functionality)
- EU regulatory bodies (when required by law)
- Service providers who assist our operations
Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request data deletion (subject to legal retention requirements)
- Data portability
- Object to processing
- Lodge a complaint with a supervisory authority
Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure hosting, and regular security audits.
Contact Us
For privacy-related inquiries, please use our contact page.