Terms of Service
Last updated: March 2026
These Terms of Service govern your use of DPPro. By installing and using our app, you agree to these terms.
Service Description
DPPro is a Shopify app that helps merchants create EU-compliant Digital Product Passports (DPP) for their products. Our service includes:
- DPP generation and management
- QR code creation
- Compliance data storage
- Public passport page hosting
Account Requirements
To use DPPro, you must:
- Have an active Shopify store
- Provide accurate business information
- Maintain the security of your account
- Comply with applicable laws and regulations
Subscription and Billing
- Subscription fees are billed through Shopify
- Prices may change with 30 days notice
- Refunds are handled per Shopify's policies
- Downgrading may limit access to certain features
Data Accuracy
You are responsible for:
- The accuracy of compliance data you provide
- Ensuring your products meet EU regulatory requirements
- Updating passport information when changes occur
- Verifying that all claims are truthful and substantiated
Intellectual Property
- DPPro retains all rights to the app and its features
- You retain ownership of your product data
- QR codes and passport pages are licensed for your use
- You may not reverse engineer or copy our services
Limitation of Liability
DPPro is provided "as is." We are not liable for:
- Regulatory non-compliance due to inaccurate data you provide
- Business losses from service interruptions
- Third-party claims regarding your products
- Indirect or consequential damages
Termination
- You may uninstall the app at any time
- We may terminate service for terms violations
- Passport data is retained per EU requirements (10 years)
- Upon termination, public URLs remain active for compliance
Governing Law
These terms are governed by the laws of the European Union and the member state where our company is registered.